Machine Customers: The Evolution has Begun Ronald Grigor Suny and can't help feeling it

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Cultural Power

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Machine Customers: The Evolution has Begun Ronald Grigor Suny and can't help feeling itWhat if your next customer didnt have a pulse, preferences, or patience for poor performance? In Machine Customers: The Evolution Has Begun, CX Evolutionist, Katja Forbes, reveals how intelligent agents, autonomous procurement systems, and logic driven buying platforms are silently revolutionising commerce. This trillion dollar transformation is happening now, not in some distant future. Visa and Mastercards AI agents are shopping for customers.