Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary Christopher Hirsheimer Brother-in-law Bennett Schwartz

Brother-in-law Bennett Schwartz

Wright's analytical history

Author: Kim Edward Bevier Cfii

* Rick Barry

Duncan (Author)

Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary Christopher Hirsheimer Brother-in-law Bennett SchwartzIf you want to know how strong your company's customer service is, ask your employees to describe what their work entails. Then pay attention to whether they simply list their duties and tasks or if they speak to the true essence of their job to create delighted customers who will be less price sensitive, have higher repurchase rates, and enthusiastically recommend the company or brand to others. The latter should be every employee's highest priority,