Safety First: Technology, Labor, and Business in the Building of American Work Safety, 1870-1939 (Studies in Industry and Society, 13) HERRIOT What the customer really needs

What the customer really needs to know (and not know)

and then leads the reader through brief sequences of motioncises matched to each pain symptom

Samuel Eliot

I was wrong

His rule is absolute

Safety First: Technology, Labor, and Business in the Building of American Work Safety, 1870-1939 (Studies in Industry and Society, 13) HERRIOT What the customer really needsAuthor: Aldrich, Mark Brand: Johns Hopkins University Press Edition: First Edition Features: Used Book in Good Condition Number Of Pages: 440 Release Date: 18 03 1997 Details: The first full account of why the American workplace became so dangerous, and why it is now so much safer. In 1907, American coal mines killed 3,242 men in occupational accidents, probably an all time high both for the industry and for all laboring accidents in this country. In