Learning and Assessment Kit-AURPTA109 Service and repair reciprocating cutting systems HLTINFCOV001 aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency AHCPER303 Maintain integrated plant and animal systems AHCPER301 Research and communicate information on permaculture principles and practices AHCPER321 Demonstrate permaculture practices to small groups of learners AHCPER316 Select plant and animal species for permaculture systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTCYS407 Gather

Units of competency FWPCOT3295 Assess and maintain cutter performance FWPCOR3204 Visually assess materials FWPCOT3273 Set up and run multi-head moulder to produce complex profiles FWPCOT3272 Set up and run multi-head moulder/planer to produce simple profiles If you require RPL Kits with comprehensive benchmarking

manage and maintain quality systems for food processing FBPFSY5001 Develop a HACCP-based food safety plan FBPTEC4006 Apply an understanding of legal requirements of food production FBPTEC4007 Describe and analyse data using mathematical principles Electives BSBAUD511 Initiate quality audits FBPFSY4003 Perform an allergen risk review FBPAUD5001* Audit bivalve mollusc growing and harvesting processes FBPAUD5002* Audit a cook chill process FBPAUD5003* Audit a heat treatment process If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-AURPTA109 Service and repair reciprocating cutting systems HLTINFCOV001 aggressive or abusive customers SIRXCEG009Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to