Learner Guide-SHBXIND003 Comply with organisational requirements within a personal services environment Forms Units of competency CPCCWHS1001 Prepare

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CPCCLDG3001 Licence to perform dogging CUAIND211 Develop and apply creative arts industry knowledge TLILIC0005 Licence to operate a boom-type elevating work platform (boom length 11 metres or more) CUASTA212 Assist with bump in and bump out of shows CUAWHS312 Apply work health and safety practices TLILIC0003 Licence to operate a forklift truck RIIWHS204E Work safely at heights CPCCWHS2001 Apply WHS requirements

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes If you require RPL Kits with comprehensive benchmarking

Units of competency CHCAGE001 Facilitate the empowerment of older people CHCCCS011 Meet personal support needs CHCAGE005 Provide support to people living with dementia If you require RPL Kits with comprehensive benchmarking

Units of competency AHCBER302 Work effectively in a biosecurity emergency response AHCBER503 Manage active operational emergency disease or pest sites AHCBIO204 Follow site biosecurity procedures AHCBIO401 Plan and implement a biosecurity program If you require RPL Kits with comprehensive benchmarking

policies and procedures in the construction industry CUASTA413 Operate flying systems CPCCLRG3001 Licence to perform rigging basic level CPCCLRG3002 Licence to perform rigging intermediate level If you require RPL Kits with comprehensive benchmarking

Learner Guide-SHBXIND003 Comply with organisational requirements within a personal services environment Forms Units of competency CPCCWHS1001 PrepareOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce