Vocational Placement Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers Discount Context and conditions of assessment

Context and conditions of assessment

implement and test enterprise communication solutions ICTSAS530 Use network tools Group O ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives ICTDBS507 Integrate databases with websites ICTCYS407 Gather

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

drawings and specifications CPCCJN3100 Process materials to produce components using static machines CPCCOM3006 Carry out levelling operations CPCCWHS2001 Apply WHS requirements

Core units FBPFSY3003 Monitor the implementation of food safety and quality programs FBPFSY3004 Participate in traceability activities FBPOPR3019 Operate and monitor interrelated processes in a production or packaging system FBPOPR3021 Apply good manufacturing practice requirements in food processing FBPWHS3001 Contribute to work health and safety processes Elective units FBPBPG3001 Operate the bottle filling process FBPBPG3002 Operate the labelling process FBPBPG3003 Operate the softpack filling process FBPBPG3004 Operate the bottle sealing process FBPBPG3007 Perform packaging equipment changeover FBPBPG3010 Operate and monitor a carbonated beverage filling process FBPBPG3011 Operate and monitor a high speed wrapping process FBPBPG3012 Operate and monitor a form

Vocational Placement Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers Discount Context and conditions of assessmentA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.