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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking
Units of competency FBPFSY5002 Develop an allergen management program FBPFSY4004 Provide accurate food allergen information to consumers FBPFSY4003 Perform an allergen risk review If you require RPL Kits with comprehensive benchmarking
Units of competency AURETR144 Diagnose and repair integrated engine and transmission management systems AURLTX102 Diagnose and repair light vehicle automatic transmissions AURTTX009 Overhaul automatic transmissions If you require RPL Kits with comprehensive benchmarking
Units of competency BSBCRT402 Collaborate in a creative process SIRXQUA001A Develop innovative ideas at work If you require RPL Kits with comprehensive benchmarking
ERF Checklist-FBPGRA3009 Implement a rice flour break process New Arrival aggressive or abusive customers SIRXCEG009Please contact us for more information!
