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Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SITTPPD001 Package tourism products SITTTSL005 Sell tourism products and services If you require RPL Kits with comprehensive benchmarking
high elements SISOCHC002 Set up and supervise challenge course sessions
and identify what assessment methods are appropriate for the students
procedures and programs to meet legislative requirements Elective units BSBCUS402 Address customer needs Group A BSBMGT401 Show leadership in the workplace Group A BSBMKG419 Analyse consumer behaviour Group A BSBWOR403 Manage stress in the workplace Group A BSBHRM405 Support the recruitment
SCORM Compliant Package-BSBINS410 Implement records systems for small business Certificate I Units of competency SIRXCEG002 Assist* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
