Learner Resources-CHCYTH004 Respond to critical situations MSA Core units BSBPMG632 Manage program

Core units BSBPMG632 Manage program risk BSBTWK502 Manage team effectiveness BSBWHS616 Apply safe design principles to control WHS risks RIICWD601E Manage civil works design processes RIIQUA601E Establish and maintain a quality system Elective units BSBESB406 Establish operational strategies and procedures for new business ventures BSBOPS601 Develop and implement business plans BSBSTR601 Manage innovation and continuous improvement RIICWD509E Prepare detailed design of urban roads RIICWD535E Prepare detailed design of civil timber structures RIICWD533E Prepare detailed design of civil concrete structures RIICWD534E Prepare detailed design of civil steel structures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units Elective units   AURACA002 Manage complex customer requirements in an automotive workplace AURATA005 Estimate and quote automotive mechanical and electrical repairs AURANN011 Estimate and quote automotive body repairs AURVTN032 Inspect vehicle damage and determine repair procedures MEM16003B Provide advanced customer service MEM16012A Interpret technical specifications and manuals SIRRMER003 Coordinate visual merchandising activities SITXMPR004 Coordinate marketing activities AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURAAA002 Determine retail rates for automotive products and services AURAFA004 Resolve routine problems in an automotive workplace AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace MEM13002B Undertake occupational health and safety activities in the workplace MEM13010A Supervise occupational health and safety in an industrial work environment MEM15002A Apply quality systems AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use enterprise computers or data systems TAEDEL301 Provide work skill instruction If you require RPL Kits with comprehensive benchmarking

Units of competency AHCBUS516 Develop and review a business plan MSMENV272 Participate in environmentally sustainable work practices FBPTEC5003 Design an artisan food production facility * We can develop additional elective units that are not listed on request (Please contact us for further information)

and support recommendations

Units of competency SISOPLN001 Finalise operation of outdoor recreation activities SISOEQU001 Handle horses SISOPLN002 Plan outdoor activity sessions RGRPSH308 Provide first aid and emergency care for horses or other equines SISOFLD002 Minimise environmental impact SISOEQU003 Ride horses on tracked trail rides SISXCCS001 Provide quality service SISOPLN005 Interpret weather and environmental conditions for outdoor recreation activities SISOEQU010 Identify hazards

Learner Resources-CHCYTH004 Respond to critical situations MSA Core units BSBPMG632 Manage programOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all