Self-Study Guide-SITXCCS014 Provide service to customers RGR Core units RIIBEF201D Plan and

Core units RIIBEF201D Plan and organise work RIICCM201D Carry out measurements and calculations RIICCM203D Read and interpret plans and specifications RIICOM201D Communicate in the workplace RIISAM203D Use hand and power tools RIISAM204D Operate small plant and equipment RIIWHS201D Work safely and follow WHS policies and procedures Elective units RIIIMG301D Maintain site records RIICCM208D Carry out basic levelling RIICCM202D Identify

Core units AHCWRK101 Maintain the workplace AHCWHS101 Work safely Elective units AHCBAC101 Support agricultural crop work AHCCHM101 Follow basic chemical safety rules AHCLSK101 Support extensive livestock work AHCLSK102 Support intensive livestock work * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and service batteries AURETR146 Remove and refit vehicle batteries AURTTA127 Carry out basic vehicle servicing operations If you require RPL Kits with comprehensive benchmarking

Core units BSBWOR203 Work effectively with others SITXCCS001 Provide customer information and assistance SITXWHS001 Participate in safe work practices Elective units SITXFSA001 Use hygienic practices for food safety Group A SITHCCC003 Prepare and present sandwiches Group B SITHCCC001 Use food preparation equipment Group B Additional electives SITHIND001 Use hygienic practices for hospitality service Group A SITHKOP001 Clean kitchen premises and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures HLTAID011 Provide First Aid FWPHAR3204 Operate split flail and wood chipper fed by mobile machine * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-SITXCCS014 Provide service to customers RGR Core units RIIBEF201D Plan andOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the