Self-Study Guide-MEM06007 Perform basic incidental heat/quenching, tempering and annealing Compliance Resources aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units AHCPER217 Report information about the local bioregion AHCPER219 Plant and maintain crops in a permaculture system AHCPER221 Recognise characteristics of integrated plant and animal systems AHCPER222 Use and maintain basic hand tools and equipment for garden and farm AHCPER224 Work effectively in permaculture AHCWHS202 Participate in workplace health and safety processes Electives AHCIRG219 Assist with low volume irrigation operations AHCLSK222 Care for health and welfare of livestock

Units of competency AHCPMG410 Implement the pest monitoring and evaluation plan AHCORG403 Manage organic soil improvement AHCPHT402 Develop a crop regulation program AHCPHT404 Implement and monitor a horticultural crop harvesting program AHCAGB501 Develop climate risk management strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units ICTDBS502 Design a database ICTICT401 Determine and confirm client business requirement ICTICT403 Apply software development methodologies ICTICT418 Contribute to copyright

manipulate and output photo images CUAPPR403 Store and maintain finished creative work CUARES403 Research history and theory to inform own arts practice Elective Units BSBADM407 Administer projects BSBCRT301 Develop and extend critical and creative thinking skills BSBCRT401 Articulate

Self-Study Guide-MEM06007 Perform basic incidental heat/quenching, tempering and annealing Compliance Resources aggressive or abusive customers SIRXCEG009Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the