SCORM Compliant Package-SITXWHS001 Participate in safe work practices Compliance Resources Core units FNSASIC314 Provide Tier

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

test and service batteries AURETR146 Remove and refit vehicle batteries AURTTA127 Carry out basic vehicle servicing operations If you require RPL Kits with comprehensive benchmarking

Core units FBPFSY1001 Follow work procedures to maintain food safety FBPOPR1004 Prepare basic mixes FBPOPR1005 Operate basic equipment FBPRBK1001 Finish products FBPWHS1001 Identify safe work practices FSKNUM09 Identify

Units of competency ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN202 Use hand and power tools ICTCBL247 Install

weeds and diseases AHCWRK302 Monitor weather conditions AHCCHM304 Transport and store chemicals AHCCHM405 Plan and implement a chemical use program AHCCHM404 Develop procedures to minimise risks in the use of chemicals * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-SITXWHS001 Participate in safe work practices Compliance Resources Core units FNSASIC314 Provide Tier* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.