SCORM Compliant Package-BSBCUS401 Coordinate implementation of customer service strategies CPP Core units RIICOM201E Communicate in

Core units RIICOM201E Communicate in the workplace RIIENV201E Identify and assess environmental and heritage concerns RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIICCM201E Carry out measurements and calculations RIIERR201E Conduct fire team operations RIISAM203E Use hand and power tools HLTAID011 Provide first aid RIIBEF201E Plan and organise work If you require RPL Kits with comprehensive benchmarking

Units of competency SITTPPD008 Develop tourism products SITTPPD007 Research and analyse tourism data BSBMKG605 Evaluate international marketing opportunities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXFIN004 Prepare and monitor budgets BSBFRA402 Establish a franchise SITXHRM006 Monitor staff performance SITXFIN006 Manage revenue SITXWHS004 Establish and maintain a work health and safety system If you require RPL Kits with comprehensive benchmarking

Units of competency BSBESB301 Investigate business opportunities BSBESB401 Research and develop business plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM13015 Work safely and effectively in manufacturing and engineering MEMPE005 Develop a career plan for the engineering and manufacturing industries MEMPE006 Undertake a basic engineering project MSMENV272 Participate in environmentally sustainable work practices Elective units MEM11011 Undertake manual handling Group A MEM16006 Organise and communicate information Group A MEM16008 Interact with computing technology Group A MEM18001 Use hand tools Group A MEM18002 Use power tools/hand held operations Group A MEMPE002 Use electric welding machines Group A MEMPE004 Use fabrication equipment Group A MSMSUP106 Work in a team Group B If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-BSBCUS401 Coordinate implementation of customer service strategies CPP Core units RIICOM201E Communicate in* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.