ERF Checklist-MSMPCI102 Apply effective work practices Certificate IV facilitate and review all aspects

facilitate and review all aspects of case management If you require RPL Kits with comprehensive benchmarking

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes If you require RPL Kits with comprehensive benchmarking

facilitate and review all aspects of case management CHCDIS009 Facilitate ongoing skills development using a person-centred approach HLTENN040 Administer and monitor medicines and intravenous therapy HLTENN048 Apply nursing practice in the emergency care setting HLTENN053 Apply nursing practice in the critical care setting HLTENN055 Apply nursing practice in the respiratory care setting HLTENN056 Apply nursing practice in the cardiovascular care setting * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLEG314 Protect information in a legal services environment BSBLEG421 Apply understanding of the Australian legal system BSBLEG423 Conduct simple legal research BSBLEG424 Support the drafting of complex legal documents BSBXCM401 Apply communication strategies in the workplace Electives BSBLEG522 Apply legal principles in contract law matters BSBLEG523 Apply legal principles in tort law matters BSBCRT412 Articulate

Units of competency FNSPAY501 Process salary packaging arrangements and additional allowances in payroll FNSPAY505 Interpret and apply knowledge of taxation systems relevant to payroll FNSPAY503 Process complex employee terminations in payroll FNSPAY502 Process superannuation payments in payroll FNSPAY504 Interpret and apply knowledge of industrial regulations relevant to payroll * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-MSMPCI102 Apply effective work practices Certificate IV facilitate and review all aspectsPlease contact us for more information!