Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
CPCCCA3002A Carry out setting out
Units of competency TLID0006 Move materials mechanically using automated equipment FBPOPR1014 Monitor process operation FBPOPR2076 Inspect and sort materials and product FBPFSY1002 Follow work procedures to maintain food safety FBPOPR1016 Take and record basic measurements If you require RPL Kits with comprehensive benchmarking
Units of competency MSMBLIC002 Licence to operate an advanced boiler If you require RPL Kits with comprehensive benchmarking
Units of competency ICTCBL329 Install underground cable for communications applications ICTCBL334 Install underground enclosures and conduit * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learner Guide-RIIWHS402E Examine and maintain mine safety CHC Core units BSBCUE203 Conduct customerOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce